FAQs

  • We sell both New and preowned/preloved books.
  • We carefully inspect and grade each book before listing.
  • We also strive to ensure that all preloved books are in good to excellent condition.
  • Conditions are also mentioned along with the product.

If you have any doubt regarding the condition of the items, kindly let us know in the instruction note while placing the order. We will promptly provide you with an actual product video prior to packaging your order.

Currently, we do not offer a direct buyback service. However, we are constantly evaluating new features, so stay tuned for updates.

No, Currently we do not have any return policy. We make sure that there is no damage books sold on our store.

Our team carefully assesses the condition of each book, considering factors such as cover condition, spine integrity, and page quality. We use a grading system to provide accurate descriptions.

We accept various payment methods, including credit/debit cards, Netabanking, and UPI and other secure online payment options.

Currently we use India POST for handling the shippment. It takes 5-7 working days to reach to any Indian cities, and vary depending on the distance.

No, Currently we are focusing only within India.

We appreciate our loyal customers! We may offer discounts and promotions. You may follow our social media for various such events and offers. Currently, we are not providing any loyality program as such.

Our prices are set based on the condition, rarity, and demand for each book and they are already at very reasonable prices. Unfortunately, we do not currently offer negotiations on listed prices. Do look out for running discounts or offer, if any.

At times, publishers may produce more copies of books than can be sold through traditional bookstores. In an effort to manage their inventory, we acquire surplus copies at a discounted rate, allowing us to extend those savings to you.

 

Also,we do procure preloved books in lot and hence they are compartively cost effective.

Our inventory is regularly updated as new preloved books become available. Keep an eye on our website.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.

You can reach out to us through the contact form on our website or by emailing hello.kidsbookszone@gmail.com or on whatsapp at here

Currently, we are not accepting any Cash on delivery (COD) orders.

Yes, we do charge shipping fee based on the total weight of the orders.

We do follow general business hour which is 9AM- 8PM. However, we may extend or start early sometimes, it all depends on the situation.

Once we receive order from you, we verify the order and payment.

 

Once confirmed, we pack the order and send the shipment on next day via India Post.

 

Please note, India Post does not operate on sunday and on government holidays. In such case, we ship the order on next working day.

Any other query ?

If you still have any queries or we have not answered any of your questions, do reach out to us via our contact us page

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